The implementation and participation in the Company-wide system, by all members of staff, is vital to its continuing success in giving confidence to clients. This policy and its procedures are regularly amended and reviewed in order to maintain their effectiveness in enhancing the Company’s performance
The Quality Assurance procedures defined in the system are mandatory for all staff, associates and sub-contractors and all are directly responsible for the quality of their own tasks and have adequate authority, training and resources to discharge them.
We recognise that our continuing success and reputation depends upon the supply of a high quality service and commits all staff to that end to ensure Client satisfaction.
Glanton Solutions Ltd recognises that everyone has their own unique contribution to make regardless of their gender, ethnic or religious background or their lifestyle. At the same time we also recognise that differences do exist and are a natural and welcome part of a diverse workforce and society.
Beyond this, to be truly inclusive requires the active elimination of discriminatory or disrespectful behaviour and the rejection of unlawful behaviour and harassment in the workplace.
We are committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. This Policy aims to remove unfair and discriminatory practices within the Company and to encourage full contribution from its diverse community. The Company is committed to actively opposing all forms of discrimination.
The Company also aims to provide a service that does not discriminate against its clients and customers in the means by which they can access the services and goods supplied by the Company. The Company believes that all employees and clients are entitled to be treated with respect and dignity.
We recognise the fact that good health and safety management has positive benefits to the organisation and that commitment to a high level of safety makes good business sense. We also recognise that health and safety is an essential function, and must therefore continually improve, update and adapt to changes. Similarly, Glanton Solutions Ltd. must also do what is reasonable to avoid or to minimise any adverse environmental impacts from its activities and promote and adopt environmental sustainability initiatives. The successful implementation of this policy requires the full support and active co-operation of all employees, associates and sub-contractors.
This statement applies to all premises and activities within the control of the company.
This policy serves to achieve the following objectives:
All invoices are payable on presentation unless specified otherwise.
All invoices that are not paid when due shall accrue interest from the due date
until the date payment is received at the rate of 5% above the base rate of the
Bank of England.
We reserve the right to add a 2% surcharge on payment made by credit card.
We provide a 100% money back guarantee on purchases of modules provided a refund request is made within 10 days of purchase.
No refunds are offered for work already performed in rendering any other services clients contract us to perform. Any money paid for services not yet received will be refunded to client upon receipt of a signed letter to the address on our contact page.